Sustainable Management
2-1 Innovation and R&D
Our products are developed with a core focus on sustainable green design principles, dedicated to creating products that are lighter, material-efficient, eco-friendly, durable, and multifunctional.
Through the use of green materials and specialized technologies, we aim to achieve comprehensive green product development.
We believe that this green innovation philosophy not only provides consumers with more convenient and environmentally responsible choices, but also contributes to the sustainable future of our planet.
Honeycomb Blinds – Exported to Dozens of Countries, Cooling Indoor Temperatures by up to 5°C
Heat Insulation & Energy Efficiency — Reduces Indoor Temperature by up to 5°C.
The unique honeycomb structure forms air pockets that provide excellent heat and sound insulation, maintaining a stable indoor temperature and improving energy efficiency.
Dust-Resistant & Easy to Clean
The design prevents dust accumulation and is easy to maintain, making honeycomb blinds a low-maintenance and hygienic window covering option.
Noise Reduction
The cellular structure also helps reduce indoor echo, creating a quieter and more comfortable living space.
Light Control & Privacy
Available in various light-filtering and blackout options, honeycomb blinds can be tailored to balance natural light and privacy according to your needs.
Lightweight & Easy to Operate
Designed for convenience, these blinds are lightweight and easy to handle, with multiple opening styles — including upward, downward, and side-to-side operation.
Elegant Design
The distinctive honeycomb pattern adds an elegant touch to interiors and comes in a variety of colors and materials to complement different interior styles.
- Thermal Insulation Efficiency: up to 70%
- Heat Retention Efficiency: up to 56.5%
- Annual Energy Savings: up to 21.2%
- Anti-Static Treatment: prevents dust accumulation
- 25% Lighter Weight — while maintaining the same stiffness and functionality
Achieving ISO 14051 Material Flow Cost Accounting
Reducing Wastewater
During the washing process, clothes release dyes that can pollute household wastewater, affecting aquatic life and ecosystems.
Color-absorbing sheets can capture dyes released from fabrics, thereby reducing the discharge of colored wastewater and minimizing environmental impact.
Soil Protection
When clothes fade during washing, the wastewater containing dyes and related chemicals may seep into the soil, potentially degrading soil quality.
Using color-absorbing sheets helps prevent these pollutants from entering the soil, contributing to environmental preservation.
Consolidated Washing
Washing clothes in full loads maximizes washing machine capacity and reduces the washing cost per garment.
Fewer wash cycles mean lower energy consumption and also help extend the machine’s lifespan, supporting sustainable household practices.
Waste Reduction
Reusable masks can be used up to five times, significantly reducing the environmental impact caused by disposable masks.
This helps decrease overall waste generation and mitigates the ecological damage resulting from large amounts of single-use mask waste.
Cost Efficiency
Although the initial cost of reusable masks may be higher, their ability to be used multiple times makes them more economical in the long run.
Compared with frequent purchases of disposable masks, reusable masks can help lower overall expenses.
Additionally, the massive accumulation of disposable masks requires proper waste management and cleanup, which can increase municipal sanitation costs. Improperly disposed masks may also affect city cleanliness and aesthetics.
Inner Mask – Waste Reduction
Face masks are typically made from multiple materials such as plastic and synthetic fibers, which decompose slowly in natural environments.
When disposed of improperly, large quantities of masks can cause severe environmental pollution, especially in rivers, lakes, and oceans.
By adopting a double-layer “mask-in-mask” design, the total mask waste weight can be reduced by up to 36%, equivalent to 206,400 tons (200 million kilograms) less waste generated annually in Taiwan.
Green Design Product (V) — 3D Exfoliating Facial Towel
Reducing Washing Needs
The disposable 3D exfoliating facial towel can be discarded after use and reused once more as a cleaning cloth before disposal.
This eliminates the need for washing, helping to save water and detergent resources.
Made from 100% plant-based fibers, it is naturally biodegradable and environmentally friendly.
Energy Conservation
Because the facial towel is designed for one-time use, it helps conserve water resources by eliminating the need for rinsing with facial cleansers.
In areas where water scarcity is a concern, this practice contributes to responsible resource management and energy savings.
Reducing the Use of Facial Cleansers
When using the towel, no additional facial cleanser or cleansing product is typically needed.
This helps reduce overall product consumption and lowers the demand for raw materials used in skincare product manufacturing.
2-2 Customer Relationship Management
Customer Relationship Management
To ensure continuous, effective, and two-way communication with customers as well as comprehensive information exchange, Mascot has established internal procedures that comply with the ISO 9001:2015 Quality Management System, including:
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Order Management Procedure
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Customer Satisfaction Management Procedure
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Customer Complaint Handling Procedure
Through standardized and systematized communication modules and processes, the company ensures consistency across all business contact points, thereby enhancing customer service quality.
These procedures also serve as a reference for production and sales planning, raw material forecasting, product development and improvement, marketing strategy formulation, and even corporate social responsibility initiatives.
Customer Satisfaction Management
At the corporate level, Mascot evaluates customer satisfaction across five major dimensions:
A. Product Quality
B. Delivery Flexibility
C. Research and Design Capability
D. Customer Complaint Handling
E. After-Sales Service
2-3 Sustainable Supply Chain
We are committed to building an integrated green supply chain, establishing a sustainable raw material procurement system that prioritizes the use of renewable and eco-friendly materials.
By forming close partnerships with our suppliers, we ensure that all materials meet environmental standards and comply with sustainable sourcing principles.
In the production process, we have implemented advanced energy-saving and low-emission technologies to improve production efficiency while reducing our carbon footprint and minimizing waste generation.
Through the establishment of an integrated green supply chain management system, we aim to achieve our environmental goals, create value for the company, and fulfill our social responsibility—ultimately contributing to long-term sustainable development.